Cancellation & Refund Policy

We at Trenze want you to be completely satisfied with your purchase.

➤ Returns: You may request a return within 7 days of delivery if the product is unused, unwashed, and in its original packaging.

➤ Refunds: Once your return is received and inspected, we will notify you about the refund. If approved, your refund will be processed to the original payment method within 5–7 working days.

➤ Cancellations: Orders can be canceled within 24 hours of placing them. Once shipped, cancellations are not possible.

To initiate a return or cancellation, contact us at hellotrenzeshop@gmail.com